SHIPPING POLICY

Overview

At Rose Paulino, each order is prepared with care. Please review the shipping information below prior to completing your purchase.

Processing Time

Orders are typically processed within 2–5 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery

Shipping times are estimates provided by the carrier and may vary based on location and shipping method selected at checkout.

We are not responsible for delays caused by:

• Shipping carriers
• Weather conditions
• Customs processing
• Incorrect or incomplete shipping information

Domestic Shipping

We currently ship within the United States. Delivery times may vary depending on your location and selected shipping option.

International Shipping

International shipping availability and rates are calculated at checkout (if enabled). Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Order Tracking

Once shipped, tracking details will be sent to the email address provided at checkout. Please allow up to 24 hours for tracking information to update.

Incorrect Address

Please ensure all shipping information is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

If an order is returned due to an incorrect address, additional shipping fees may apply.

Lost or Stolen Packages

Rose Paulino is not responsible for lost or stolen packages once marked as delivered by the carrier. We recommend contacting the carrier directly for assistance.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you promptly.

Contact

For shipping-related questions, please info@rosepaulino.com